Chatbots
October 31, 2018
  • Posted by: admin
  • No Comments
  • Under: chatbots

Contact Centers have always depended on automation – Interactive Voice Response (IVR)is an integral part of a contact center’s day to day operation.  That automation is getting even bigger and better with the addition of chatbots.   Each day, as is with all things related to AI,  the technology surrounding chatbots is getting better as […]

Read more