User Experience
March 30, 2018
  • Posted by: Donna Penwell
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  • Under: UX

Any chance you remember the last time you had a really horrible customer experience? Maybe it was pretty recent and you just got hair-raising chills going back to that moment. Ok, so stop there. Now, on a happier note, are you able to remember a blow-your-socks-off great customer experience? Perhaps it was in a store. […]

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February 22, 2017
  • Posted by: Donna Penwell
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  • Under: UX

Chrysalis Software, a premier provider of contact center professional services and value-added solutions designed for businesses, today announced a new services offering for User Experience (UX) Design to enable the delivery of multi-channel customer interactions.   The UX Design service offers a data-driven and analytical approach to customer engagement to increase productivity and efficiency across multiple […]

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