We've got your back.

We want to be the best provider you have ever worked with. That means we’ll go above and beyond to exceed your expectations every chance we get. No finger pointing. No empty promises.  If technical or other issues that affect your business arise, we will be there to assist.

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Reliability for mission critical apps

Downtime is money. It frustrates customers, negatively impacts revenue and leaves contact center managers and agents idle. We will work with you to ensure the high availability your business needs and your customers expect – from implementing best practices to taking advantage of innovative disaster recovery solutions.  And in the event of an issue, we’ll be ready to react immediately with world-class technical support.

At the ready: help desk

Our help desk is available 24/7 to answer questions and resolve any problems you may be experiencing. If you’re an existing Chrysalis customer with an active Service and Support plan, your first contact for support during business hours is the primary engineer who is intimately familiar with your solution. If your primary engineer is unavailable for any reason, email us support@chrysalis.net or call 1-831-620-1451.

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