Solutions for your unique needs.

Selecting the right contact center technology is only half the battle. It’s what you do with it that really matters. We understand the critical importance of great application design, seamless integration and flawless execution. We know how to take decades of experience and best practices, and apply that knowledge to your unique business needs.

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While we work with all the leading platforms, we are experts at building solutions around Avaya technology.

Avaya Contact Center Solutions

Avaya Aura® Contact Center, Avaya Contact Center Select and Avaya Aura Call Center Elite Multichannel transform a one-dimensional call center into a multimedia contact center that can manage and route multiple communication channels, including home phone, cell phone, online chat and email – giving customers the ability to use the point of contact that is most convenient. Intelligent routing and resource selection features help determine the best agent for each customer inquiry.

Whether you have an Avaya Aura Communication Manager, CS1000, or IP Office, we can work with you to strategize a plan that meets your current and future needs.

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Avaya IP Office™

Small and midsize businesses must be able to respond efficiently and accurately to their customers regardless of the channel they choose. Get the sophisticated technology your business needs without all the complexity. Avaya Contact Center Select for IP Office can help.

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