April 26, 2017
  • Posted by: Donna Penwell
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  • Under: Month: April 2017

Why would you ever need to think about human emotions when you’re focusing on your company’s IVR performance? What in the world do they have to do with each other? Aren’t there already enough factors you need to worry about when looking at improving the performance of your IVR? It turns out that people’s emotions […]

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  • Posted by: admin
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  • Under: Month: April 2017

Successful Compliance Testing by Avaya provides confidence in Blueworx Voice Response 7.1 interoperability and successful deployment Fully compatible with Avaya Aura® Communication Manager r7.0 and Avaya Aura® Session Manager r7.0 Carmel, CA – February 15, 2017 – Chrysalis Software, a premier provider of Avaya contact center professional services and value-added products, today announced successful completion […]

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